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My experience was wonderful. I had called to have service done to my car. I own a Ford van. I had called the wrong Woodstock company by mistake. The woman who answered the phone was very polite, friendly and pleasant. Once we realized I had called the wrong location, she remained pleasant. The whole time I was talking to the other company, I was wishing I was still talking to the lady at Ford. Thank you for your great service. I am telling everyone about how well I was treated and I did not even have service done there. You understand the concept of customer service. Keep it up.
2 weeks ago
Honestly the best dealership I've ever had to deal with service and sales side. The staff always makes sure you're well taken care of, in a very organized fashion. Definitely would recommend Woodstock Ford to anyone who is looking for great customer service.
2 months ago
Amazing, friendly, inviting staff! Never a bad person to deal with no matter what department you're dealing with. Everyone goes the extra mile to take care of customers, whether it be a ford or any other make, this team will take care of you. Best Ford dealer around.
3 months ago
I cant even put into words how happy I am with the service I received here! After spending a couple weeks shopping around, I decided on the Escape. The dealership in my hometown took full advantage of me, and I didn't think getting this vehicle was an option. We intended on going to each dealership in Woodstock and price, to see if it was any cheaper. They were the first dealership we went to, and the last. Terry and Cameron were amazing at explaining everything to me, and were not unrealistic whatsoever. Every other place tried selling me the top model on anything I enquired about. There was no point in continuing my hunt as they took such great care of me, and gave me an unbelievable deal. At no point did I feel pressured or bothered by their communication. Laurie in finance spent a LOT of time working with me. They all went above and beyond to make sure I was happy.
4 months ago
We bought a 2019 F150 in July 2019. Great experience. We’ve bought many vehicles over the years from different dealerships and this was by far the best we’ve experienced. We got a great deal and the dealership did not try to up sell us with things we didn’t need. No pressure, answering all of our questions and there was no need to haggle extensively The owner and his staff were great to deal with and I would recommend (and have recommended) Woodstock Ford to my friends and family. Give them a shot, you won’t be disappointed. Eric and Carolyn
4 months ago
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